State Farm® Insurance Agent Zeke Herrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Oliver Colteryahn
May 21, 2024
"Called to get my car insurance transferred from California to Arizona. Left my name and phone number with someone...and was never called back. Very disappointing, I've been with State Farm Insurance in California for over 40 years."
"Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with. Your feedback is invaluable, and we want to make our customer experience pleasing. We appreciate your feedback and we will work on this for future reference. "
PETEY BOY
March 9, 2023
"First off I have to say thank you to the employees of state farm Zeke Herrera office. When I got into my accent right away they asked if my family was ok and yes everybody was ok. They helped me to get a car rental the same day they also called me everyday about my vehicle getting fixed. I deeply recommend state farm insurance for everybody great experience. Thank you ..."
"So please to know that you were well taken care of by the staff. Thank you so much! We’re grateful to have you as our client."
Jesus Perea
March 1, 2023
"Efficiently"
"Thank you Jesus, for the amazing review! We put in the work to keep you and all of our clients happy."
Ruben Pimentel
April 18, 2022
"Bad service, double check your policies because they add or remove from your policy whatever they want. I've been charged on my automatic payment for a car that was total loss 7 months ago. They canceled another car policy i had without notice, yet kept on charging me for a totaled car and other vehicles i have but decided to cancel just the one vehicle. When i replaced the totaled car they created a new policy instead of replacing the car that was a total loss. I had problems in the past with this office but gave them a chance and it was a big mistake. Zeke Herrera himself has no ownership for the mistakes made by his employees."
"We apologize for the inconvenience you experienced. Your feedback helps us improve, and we take your comments seriously. We are currently working on this to ensure it doesn’t happen again. Thank you for your input on the matter. "
Patti Fernandez
March 23, 2022
"Crystal was very nice"
Slick_154
March 10, 2022
"horrible service just horrible"
"We sincerely appreciate you sharing and will be sure that it is relayed and addressed to our team. If you can give some feedback to help explain your review so we can understand where we might need to improve. Many thanks in advance. "
Totopillo Topilliux
June 4, 2021
"En particular con esta oficina estoy más que satisfecha. Su personal muy atento, te explican con mucha paciencia y sobretodo de manera que es fácil comprender (lo digo por mi que en ocasiones vas a una oficina y te hablan en términos que son incomprensibles) aquí su personal se toma el tiempo para explicar de manera que entiendas tu póliza y quites o agregues lo que en verdad necesitas. Recomendable al 100%"
"Thank you so much for sharing your positive experience with our staff. We pride ourselves on professionalism and providing a detailed conversation with our customers. We are grateful for your business. "
Juan Concepcion
April 27, 2021
"very friendly staff, very knowledgeable would recommend anyone if they need anything with insurance purposes"
Grace Avila
April 22, 2021
"I absolutely recommend this office. Wendy is always very helpful and always looking out for my best interest. The entire team is very knowledgeable and always very courteous."
Teresita Ramirez Osuna
April 8, 2021
"Hola! He tenido muy buena experiencia en este lugar hasta hoy! Muy amables y atentos"
Dawn Deatherage
June 17, 2019
"Big thank you to Wendy for taking care of the replacement of my cracked windshield. I called her last Friday and she arranged replacement today and Express Glass Of Yuma came first thing in am and did a great job!!!"
"We are thrilled for your positive feedback of our staff. "
Alisa Mcardle
January 21, 2019
"Not really good at all"
"I'm sorry Alisa for your experience with our agency. Our customers mean alot to us and we pride ourselves on great customer service. Please feel free to reach out to us if you have any questions or concerns in the near future. "